Boxooo - Mobile Application

A food ordering app for buying from multiple chefs in one cart.

Client

Boxooo International - UK

About The Project

Boxooo App was built to give visitors a single mobile experience for discovering and exploring services across Boxooo locations and hubs. The experience starts before users even enter the app, with guided onboarding, location selection, hub selection, and personalized content. Users can explore as guests or create an account when they need access to protected features. The app brings services, locations, opening hours, maps, FAQs, and account management together in one place. The result is a structured digital experience that helps users discover what is available around them while giving Boxooo control over the content and locations presented.

Key Challenges

Creating a seamless journey from onboarding through location and hub selection without unnecessary confirmation steps.
Supporting both guest and registered users while keeping account-protected actions restricted.
Building a flexible location and hub experience where available content changes based on the user’s selection.
Designing a complete account verification and recovery journey covering OTP limits, failed attempts, password recovery, and unverified accounts.
Managing branch-level services with different descriptions, opening hours, maps, navigation information, and FAQs.
Maintaining a consistent experience across iOS and Android, including platform-specific authentication and UI behavior.

What We Delivered

Interactive onboarding with guided stories and replay functionality.
Location and hub selection to personalize the app experience from the beginning.
Guest access allowing users to explore Boxooo without registration.
Registration and login with email/password and social login options.
Email account verification with OTP-based verification and security controls.
Password recovery with email verification and secure password reset.
Location-based Home Screen with services and key actions available in one place.
Service discovery and details including descriptions, opening hours, maps, navigation guidance, and FAQs.
Profile management for personal information, interests, language, and account settings.
Account deletion with confirmation and a defined deletion window.
Help, Terms & Conditions, and Privacy Policy experiences managed through centralized content.
Notification support for permission-based communication and account-related notifications.

Outcome

Boxooo now has a complete mobile foundation for helping users discover and interact with services across its locations and hubs. Users can move from onboarding to personalized content with minimal friction, while guests can explore before committing to an account. Registered users have a secure, structured account experience covering verification, recovery, profile management, and account control. Behind the experience, Boxooo can manage the content and services that users see based on their selected location and hub.